Privacy Policy

1. Introduction

Welcome to Globi Explore, a digital travel platform operated by Globi Explore, Inc. ("we," "our," or "us").

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you access or use our website, mobile application, or any related services (collectively, the "Platform").

By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. If you do not agree with this Policy, you must discontinue use of the Platform immediately.

Globi Explore, Inc. is committed to safeguarding your privacy and handling your personal data responsibly, transparently, and in compliance with applicable data-protection laws, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant global privacy regulations.

2. Information We Collect

Globi Explore, Inc. collects personal and non-personal information necessary to provide, improve, and secure the Platform. The types of data we collect depend on how you use the Platform, whether you create an account, engage with other users, or use our services.

We may collect the following categories of personal information:

• Full name
• Email address
• Phone number
• Profile picture
• Date of birth or age
• Location data (such as GPS coordinates, city, or country)
• Payment details (processed securely through third-party payment providers; Globi Explore, Inc. does not store or access your full payment card information)
• Posts, ratings, reviews, messages, and other user-generated content or activity
• Device information (such as IP address, browser type, operating system, and device identifiers)
• Cookies and tracking data (used to analyze usage patterns, improve user experience, and provide relevant content)

Certain information, such as device data, IP address, and usage patterns, is collected automatically when you access or interact with the Platform. We may also collect data through analytics tools, cookies, and similar technologies to understand user behavior and enhance Platform functionality.

You may choose not to provide certain information; however, this may limit your ability to access specific features, create an account, or use parts of the Platform that rely on identity or location verification.

Globi Explore, Inc. collects and processes data only where there is a lawful basis for doing so, such as fulfilling contractual obligations, complying with legal requirements, obtaining user consent, or pursuing legitimate business interests like improving the Platform and ensuring user safety.

Legal Compliance

All users must comply with applicable local licensing, transport, rental, accommodation, and tax regulations.

Globi Explore, Inc. is not a travel agency, transportation carrier, rental operator, or employer; it is a technology platform enabling user-to-user connections.

Failure by a user to comply with local laws shall not impose any liability upon Globi Explore, Inc.

3. How We Use Your Information

Globi Explore, Inc. uses your personal information to operate, improve, and secure the Platform, as well as to provide you with a safe and personalized user experience. Specifically, we use your information to:

• Create and manage your user account, verify your identity, and provide customer support.
• Facilitate connections between users such as travelers, guides, transport providers, and sellers.
• Process bookings, payments, and marketplace purchases through trusted third-party payment processors.
• Monitor, moderate, and enhance user content and interactions to maintain safety and prevent misuse.
• Send transactional emails, alerts, and important service notifications, such as booking confirmations, policy updates, or account-related communications.
• Analyze Platform usage and improve performance, including troubleshooting issues, testing new features, and optimizing user experience.
• Display relevant content and personalized recommendations, including promotional offers or advertisements that may align with your interests.
• Comply with legal obligations, enforce our Terms of Use, and protect the rights, property, and safety of Globi Explore, Inc., its users, and the public.

We process your personal data only when we have a lawful basis to do so, such as fulfilling a contract with you (e.g., processing payments or enabling bookings), complying with legal requirements, obtaining your explicit consent, or pursuing legitimate business interests like improving the Platform and preventing fraud.

Globi Explore, Inc. does not sell, rent, or trade your personal information to third parties for profit. We may, however, share limited data with service providers that help us operate our business and deliver Platform functionality, always under strict confidentiality and data-protection obligations.

Users may opt out of receiving non-essential marketing or promotional communications by following the unsubscribe instructions provided in our emails or by contacting us directly at contact@globiexplore.com

4. Cookies and Tracking Technologies

Globi Explore, Inc. uses cookies and similar tracking technologies to enhance your browsing experience, improve Platform performance, and deliver relevant content and features. Cookies are small data files stored on your device that help us remember your preferences, understand user behavior, and analyze how the Platform is used.

We use the following types of cookies and tracking tools:

• Essential Cookies: Required for the basic operation and security of the Platform (e.g., enabling logins, transactions, and user authentication).
• Performance and Analytics Cookies: Help us measure traffic, analyze usage patterns, and improve the functionality and performance of our services.
• Functional Cookies: Remember your settings and preferences to provide a personalized experience.
• Advertising and Marketing Cookies: Used to show you relevant promotions, recommendations, or ads on the Platform and third-party sites.
• Third-Party Tools: We may integrate analytics or advertising tools (such as Google Analytics or Meta Pixel) that collect anonymized or aggregated data to help us understand how users engage with our services.

You can control or disable cookies through your browser settings at any time. Most browsers allow you to refuse or delete cookies and to set preferences for which types of cookies may be stored. If you disable cookies, some features of the Platform may not function properly or may be limited.

For additional control, users may also opt out of interest-based advertising through third-party tools such as:

• Network Advertising Initiative (NAI) Opt-Out: http://optout.networkadvertising.org/
• Digital Advertising Alliance (DAA) Opt-Out: http://optout.aboutads.info/

By continuing to use the Platform without adjusting your cookie preferences, you consent to the use of cookies and similar technologies as described in this section.

5. Third-Party Service Providers

As a user of Globi Explore, Inc., you have certain rights and choices regarding your personal information. We are committed to helping you exercise these rights in a transparent and secure manner.

• Access and Update: You may view, correct, or update your account information at any time by logging into your profile or contacting us directly.
• Deactivate or Delete Your Account: You may choose to deactivate or permanently delete your account. Deactivation will pause your visibility and participation on the Platform but preserve your data for possible reactivation.
• 30-Day Grace Period for Deletion: When you request permanent deletion, Globi Explore, Inc. will begin the deletion process but retain your data for 30 days in case you decide to reactivate your account or reverse the request. After 30 days, your account and associated data will be permanently deleted from our active systems. Certain information may remain in backup archives or transaction records for legal, security, or compliance purposes.
• Withdraw Consent: You may withdraw your consent to data collection, marketing communications, or processing activities at any time. Withdrawal will not affect prior lawful processing.
• Do Not Track / Opt-Out: You may opt out of tracking technologies or interest-based advertising through your browser settings or third-party tools (such as the Network Advertising Initiative or Digital Advertising Alliance).
• Data Portability and Objection: Where applicable under law, you may request a copy of your personal data in a structured, machine-readable format, object to certain processing (such as direct marketing), or request restriction of processing in specific circumstances.

For your protection, we may require reasonable verification of your identity before acting on any request.

If you reside in California or the European Union, additional rights under the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR) may apply, including the right to:

• Know what categories of personal data are collected and shared;
• Request erasure or correction of inaccurate data;
• Object to automated decision-making; and
• Lodge a complaint with a data-protection authority if you believe your rights have been violated.

Please note that some requests, such as deletion of information necessary for fraud prevention, security, or legal compliance, may limit or prevent further use of the Platform.

7. Data Security

Globi Explore, Inc. takes your privacy and data security very seriously. We have implemented appropriate technical, organizational, and administrative safeguards to protect your personal information from unauthorized access, misuse, disclosure, alteration, and destruction. These measures include, but are not limited to, data encryption, secure servers, limited access controls, and regular system monitoring and testing.

Access to personal data is strictly limited to authorized personnel, contractors, and service providers who require such information to perform their duties and who are bound by confidentiality obligations. We continuously review our security practices to ensure they align with industry standards and applicable data-protection laws.

However, while we take reasonable and diligent steps to safeguard your data, no system or method of transmission over the internet, or method of electronic storage, is completely secure. Therefore, Globi Explore, Inc. cannot guarantee absolute security or protection against all possible risks, including those arising from unauthorized access, hardware or software failure, or other factors beyond our control.

In the unlikely event of a data breach that compromises your personal information, we will take prompt action in accordance with applicable laws and regulations, including notifying affected users and relevant data-protection authorities where legally required.

By using the Platform, you acknowledge and accept these inherent security limitations and agree that Globi Explore, Inc. shall not be held liable for unauthorized access, loss, or disclosure of personal data resulting from circumstances beyond its reasonable control.

8. Children's Privacy

Globi Explore, Inc. is committed to protecting the privacy of children. The Platform is not intended for individuals under the age of 13 (or under 16 in jurisdictions where a higher age of consent for data processing applies, such as in the European Union). We do not knowingly collect, store, or process personal information from anyone under these ages.

If we become aware that a child under the applicable minimum age has provided personal information to Globi Explore, Inc. without verifiable parental consent, we will take prompt steps to delete the data from our systems and, where necessary, suspend or terminate the related account.

Users between the ages of 13 and 17 may access the Platform only with the consent and direct supervision of a parent or legal guardian, who must assume full responsibility for the minor's use of the Platform. Globi Explore, Inc. does not accept any liability for use of the Platform by minors in violation of these terms.

We strongly encourage parents and guardians to monitor their children's online activity and to educate them about safe and responsible use of digital services.

By using the Platform, you affirm that you meet the minimum age requirement or that you are a parent or guardian providing consent and supervision for a minor user.

9. International Users

Globi Explore, Inc. operates primarily from the United States. By using the Platform, you acknowledge and consent to the transfer, storage, and processing of your personal information in the United States and other jurisdictions where our servers, affiliates, or service providers are located, regardless of your country of residence.

If you are located outside the United States (for example, in the European Union, Africa, or Asia), you understand that the data-protection laws in those jurisdictions may differ from those in your country. Globi Explore, Inc. takes appropriate measures to ensure that such transfers comply with applicable data-protection requirements, including the use of Standard Contractual Clauses or other lawful mechanisms recognized under international privacy regulations.

By continuing to use the Platform, you consent to the transfer and processing of your data in accordance with this Privacy Policy and acknowledge that Globi Explore, Inc. is not liable for any differences in foreign privacy standards beyond its reasonable control.

10. Changes to This Privacy Policy

Globi Explore, Inc. may modify or update this Privacy Policy at any time to reflect changes in our practices, technologies, legal obligations, or business operations.

When material updates are made, we will notify users by email, in-app notice, or by updating the "Last Updated" date at the top of this document.

Continued use of the Platform following the publication of an updated Privacy Policy constitutes your acknowledgment and acceptance of those changes.

If you do not agree to the updated Policy, you must discontinue use of the Platform immediately.

11. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or our data-handling practices, you may contact us at contact@globiexplore.com

EU Representative

For users located in the European Union, Globi Explore, Inc. has appointed EU Rep Ltd., 18 Lower Dorset Street, Dublin 1, Ireland (email: info@eurep.ie) as its representative under Article 27 of the GDPR.

EU residents may contact either EU Rep Ltd. or Globi Explore, Inc. directly regarding any privacy-related matters.