Service Provider Guidelines

Safety Rules & Prohibited Transactions

Your guide to safe travel, trusted connections, and why all payments must stay on-platform.

Stay Safe. Stay Smart. Stay On Globi Explore, Inc.

At Globi Explore, Inc., safety, transparency, and fairness are core to how we operate. To protect our global community of travelers, tour guides, transport providers, and sellers of travel-related products, all bookings, payments, and transactions must take place exclusively on the Globi Explore platform.

Any attempt to arrange or complete payments outside the platform is strictly prohibited and may result in immediate account suspension or removal.

Before Booking or Meeting Anyone

1. Check Ratings and Reviews
   Review past feedback to ensure you're engaging with trustworthy users.
2. Only Book Verified Providers
   Use our filters and badges to find approved guides, transporters, and sellers.
3. Use In-App Messaging to Communicate
   Keep all pre-booking questions and discussions within Globi Explore. This ensures your communication is recorded and protected.

No Off-Platform Payments Allowed

All Payments Must Be Made Through Globi Explore

Globi Explore, Inc. handles all payments securely to:

• Protect your money
• Ensure refunds or rescheduling if needed
• Enforce cancellation policies
• Guarantee platform fees are applied properly

Off-Platform Transactions Are Strictly Prohibited

You may not, under any circumstances:

• Send or receive payments through cash, bank transfer, PayPal, WhatsApp, or any third-party method
• Ask for or accept alternative payment methods
• Offer discounts for off-platform deals

Violating this rule is grounds for immediate account suspension or permanent removal.

Why We Require This

Handling payments through Globi Explore is essential to:

• Maintain fairness between users
• Ensure service quality and moderation
• Protect everyone from fraud or manipulation

If someone asks you to pay or receive money outside Globi Explore, report them immediately.

Meeting In Person? Play It Smart

Choose Public Meeting Spots

Always meet for the first time in a public, well-lit place.

Let Someone Know Your Plans

Share who you're meeting, where, and when you'll check in.

Don't Ever Exchange Cash

Even for in-person bookings or marketplace pickups, all transactions must still go through Globi Explore.

Using the Marketplace

Buy and Sell Through Globi Explore, Inc. Only

Our platform protects both buyers and sellers. Any transaction or delivery made outside our system is unsupported and unauthorized.

Red Flags to Report

"Private Deal" or "Better Price If You Pay Me Directly"

Report immediately. This is against our Terms.

Requests to Use Other Apps for Payment

CashApp, PayPal, Venmo, etc. = not allowed.

Inappropriate Messages, Pressure, or Threats

We take these seriously. Report anything suspicious or uncomfortable.

If You See Something, Say Something

Your safety and trust are everything. If someone violates these rules:

• Report them via their profile or booking page
• Or contact contact@globiexplore.com

Explore Safely. Always On-Platform.

Globi Explore is built to create meaningful, trustworthy travel connections - not risky side deals.

• Never pay or accept payment outside Globi Explore.
• Never deliver services or goods without a platform booking.
• Never risk your safety or our community standards.

User Code of Conduct

Creating a Respectful, Safe, and Honest Community on Globi Explore

Overview

Globi Explore, Inc. is a global community of travelers, guides, transporters, and sellers of travel-related products. To maintain a trusted space for exploration and connection, we expect all users to follow this Code of Conduct.

Violating this code may result in warnings, content removal, account suspension, or permanent banning.

Respect Others

• Be courteous and professional in all interactions
• Do not engage in hate speech, harassment, discrimination, or bullying
• Respect different cultures, backgrounds, and identities

Use the Platform Honestly

• Only post accurate, truthful information
• Do not impersonate others
• Do not attempt to scam, defraud, or exploit users

Protect Your Own Safety (and Others')

• Never ask or accept off-platform payments - this is strictly prohibited
• Keep all bookings and communication on Globi Explore
• Report suspicious, abusive, or unsafe behavior

Respect the Platform

• Do not attempt to reverse-engineer, scrape, or copy Globi Explore
• Follow all platform policies, including our Terms, Community Guidelines, and Payment Rules
• Help build trust by leaving honest reviews and treating others fairly

What Happens If You Break the Code

We take violations seriously. Depending on severity and frequency, we may:

• Remove your content
• Temporarily restrict your account
• Permanently ban you from the platform
• Escalate serious cases to law enforcement

Child Protection & Safety Policy

We strictly prohibit unsupervised minor use, grooming, and abuse.

Service Provider Expectations

If a tour guide, transport provider, or seller interacts with users who are minors (e.g., part of a family trip), they must:

• Never be alone with the minor
• Communicate only through the parent or guardian
• Maintain professional, appropriate boundaries
• Immediately report suspicious behavior by any user toward minors

Consequences for Violations

What Happens If You Break the Rules

We take violations seriously. If you break these guidelines, we may:

• Warn you or temporarily suspend your account
• Remove your content
• Permanently ban your account from the platform
• Report illegal activity to relevant authorities

No Tolerance for Certain Behaviors

Globi Explore will take immediate and irreversible action if moderators find:

• Harassment, stalking, or threats
• Off-platform payment attempts
• Child exploitation or abuse
• Promotion of violence or hate

Appeals Process

If your account is suspended, you may appeal once by contacting at contact@globiexplore.com

Include:

• Your full name, username, and a summary of the issue
• Why you believe the action was unjustified

All appeals are reviewed fairly. Decisions are final.